Last Updated: Friday, February 28, 2025
Thank you for choosing grenyhaven! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our updated shipping policy.
1. Processing Time:
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods:
We trust reliable carriers such as FedEx and UPS for the shipment of our products.
3. Shipping Rates:
We are pleased to offer free shipping on all orders, regardless of size or weight.
4. Delivery Time:
- United States: 5-8 business days
- Canada: 8-12 business days
- United Kingdom: 6-7 business days
Delivery times may vary based on the destination.
5. Tracking and Confirmation:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your package.
6. Customs, Duties, and Taxes:
Customers are responsible for any customs, duties, and taxes related to their order.
7. Delivery Address:
Please ensure that the delivery address provided during checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.
8. Lost or Stolen Packages:
grenyhaven is not responsible for lost or stolen packages. Please contact the shipping carrier for assistance in such cases.
9. Contact Information:
If you have any questions or concerns regarding your order or our shipping policies, please contact our customer support:
Email: Support@grenyhaven.com
Phone: +1 646-718-8303
Note:
Our shipping policy is subject to change without prior notice.
Thank you for choosing grenyhaven. We appreciate your trust in our products and services.